Privacy Policy

Last updated: 2 November 2026

1. Who we are

This Privacy Policy explains how Albus Productions Ltd collects, uses and protects personal information when you visit our website, view our advertising or contact us about our video production services.

Albus Productions Ltd is the organisation responsible for your personal information (the data controller).

If you have any questions about this policy or how we handle your information, you can contact us using the business email address published on our website.

2. Information we collect

We may collect personal information when you contact us or submit an enquiry through our website or landing page.

This may include:

• Your name.

• Your business name.

• Your email address.

• Your telephone number.

• Information about your business and the services you are interested in.

• Any other information you choose to include in your enquiry.

We may also collect technical information when you visit our website or landing page, such as your IP address, browser type, device information and information about how you interact with the page. This depends on your cookie preferences and the tracking technologies you allow.

3. How we use your information

We use your personal information to:

• Respond to enquiries and requests for information.

• Discuss your video production requirements and provide quotations or proposals.

• Communicate with you about potential or ongoing projects.

• Provide our services and manage client relationships.

• Maintain appropriate business records.

• Meet our legal and contractual obligations.

We will not add you to an unrelated marketing mailing list simply because you have contacted us.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful reason for using your personal information.

Depending on the circumstances, we rely on the following:

• Taking steps before entering into a contract: when you contact us about our services, request information or ask for a quotation.

• Contract: when we need to use your information to provide services you have agreed to purchase.

• Legitimate interests: for reasonable business administration, maintaining correspondence, managing enquiries and keeping appropriate business records.

• Legal obligation: where we need to retain or disclose information to comply with the law.

• Consent: where you have agreed to optional advertising cookies and associated tracking technologies.

5. Contact forms and service providers

Our landing page uses a contact form created using Carrd. When you submit an enquiry, the information you provide is sent directly to our business email address so that we can respond to you.

Carrd provides the website and form functionality. Other service providers, such as email and website hosting providers, may process information as necessary to deliver these services.

We do not sell your personal information.

6. Advertising and cookies

Our advertising landing page uses the Meta Pixel, provided by Meta Platforms, to help us understand the effectiveness of our Facebook and Instagram advertising.

With your permission, the Meta Pixel may collect information such as your IP address, browser and device information, and activity on our landing page. This helps us measure visits and interactions following our advertisements.

The Meta Pixel is controlled through Cookiebot, our cookie consent management service. Advertising tracking is not activated until you give permission for advertising cookies.

You can reject optional cookies or change your preferences at any time using the cookie settings on our landing page.

Our main website does not currently use the Meta Pixel.

For more information about cookies and the technologies used on our landing page, please see our Cookie Policy.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry details and related correspondence are generally retained for more than two years, particularly where there are ongoing discussions, potential future work or a continuing business relationship.

We may retain information for longer where necessary for contractual, legal, accounting or business record-keeping purposes.

We periodically review the information we hold and delete or securely dispose of information when it is no longer required.

8. Sharing and transferring information

We may share personal information with service providers who help us operate our business, such as website, email and technical service providers.

We may also disclose information where required by law or where necessary to protect our legal rights.

Some service providers, including Meta, may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards are required under applicable data protection law.

9. Your data protection rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request the deletion of your personal information in certain circumstances.

• Ask us to restrict how we use your information.

• Object to certain types of processing.

• Request a copy of information you have provided to us in certain circumstances.

• Withdraw consent where we rely on consent to process your information.

If you wish to exercise any of these rights, please contact us using the business email address published on our website.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.

Website: https://ico.org.uk/

10. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies when visiting them.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements.

The latest version will always be published on this page, together with the date it was last updated.